Students are responsible for withdrawing from courses using College-approved methods. However, the College reserves the right to drop a student’s courses for non-payment if the minimum payment is not made by the first semester due date (see published dates). Reduction of fees for courses dropped for non-payment will be made according to the established refund schedule for a given semester.
Educational and related fees are generally non-dischargeable in bankruptcy and will survive after the bankruptcy has closed. Except in certain limited situations, this means that a student will still owe the debt to the College after the bankruptcy.
Any student who owes a balance to the Saint Luke’s College of Health Sciences will be unable to receive a copy of a transcript (official or non-official) or diploma until that balance is paid in full and will have a business office hold assigned to prevent a transcript/diploma from being issued. If payment is not received by the due date communicated, a business office hold will be assigned and may prevent enrollment in the current or future semesters. Additionally, students with business office holds may not be accepted into any new programs.
Saint Luke’s College of Health Sciences email is the official method of communicating with students. It is the student’s responsibility to check and responsibly manage their SLCHS email account so that important information can be received.
At times, it may be necessary to contact students in regards to student financial information. Because email is the official method of communication, the Business Office will attempt to contact students via email. If email communication is deemed to be unsuccessful or the information to be communicated is of high importance or urgency, other methods of communication may be used. Agreement to the Statement of Financial Responsibility authorizes the Business Office to use any and all addresses, electronic addresses, and phone numbers (including cell phone numbers) when attempting to contact students in regards to financial information. It is also agreed that the Business Office may disclose all contact information along with other relevant information to any outside agent, contractor, or collection agency used for the collection of student account fees.
In addition to a business office hold, the College will pursue all collection efforts and practices in collecting any unpaid balance. These practices include placing phone calls, mailing/emailing invoices and collection notices, referring the account to a collection agency and having the debt reported on your credit bureau reports, and referring the balance to an attorney to pursue the balance via litigation. If your account balance is referred to an outside collection agency, your account may be assessed an additional collection fee of 30 percent of your outstanding balance. This one-time fee would be used to offset any and all costs and expenses, including reasonable attorney’s fees and collection agency commission that the College may incur in such collection efforts. The College will also assess any additional expenses incurred in collecting the debt as allowed by law.
Electronic billing is the official method for billing all enrolled students. Billing statements are updated monthly. All students will receive statement reminders via Saint Luke’s College email. All statements are available through the student portal, mySLC: Self-Service. As billing statements are available online, failure to receive a billing statement does not constitute a valid reason for not paying a bill in a timely manner. Actions and charges that result from failure to pay charges on time or to respond to a message from the Business Office regarding a student account is the student’s responsibility.
Financial aid (grants, loans, and scholarships) that have been approved, but have not yet been paid to the student account are considered to be “anticipated.” Anticipated aid is deducted from the current term balance in the Estimated Tuition Worksheet through mySLC: Self-Service. The balance remaining will be billed to the student and the minimum payment must be paid by the due date communicated. If payment for the total amount due is not received, the account is considered delinquent. When the aid is received, it will be applied to the student account but there will be no reduction in the amount due from the student since the aid was already taken into consideration and deducted from the current term balance. Current term federally funded financial aid cannot be used to pay balances due from a previous aid year. Private loans and scholarships may pay toward any balance remaining on the account, including past aid year amounts.
Before a student can register for a term, they must electronically agree to or sign a hard copy of the Statement of Financial Responsibility. Students can accept the agreement through mySLC: Self-Service or in either the Business Office or Registrar’s Office. The Statement of Financial Responsibility is an acknowledgment of debt incurred when conducting registration activity.
Regardless of how or when a student becomes registered for coursework, it is understood that they will agree to the financial terms and conditions found in the Saint Luke’s College’s Statement of Financial Responsibility. The statement below will display in mySLC: Self-Service when the student logs in and the student will be required to acknowledge the Statement in order to conduct registration activity.
“I understand and agree that my registration and acceptance of the terms of this Statement of Financial Responsibility constitutes a promissory note (i.e. a financial obligation in the form of an educational loan as defined by the U.S. Bankruptcy Code at 11 U.S.C. §523(a)(8)) in which Saint Luke’s College of Health Sciences is providing me educational services, deferring some or all of my payment obligations for those services, and I promise to pay for all assessed tuition, fees, and other associated costs by the published due date.
I understand and agree that if I drop or withdraw from some or all of the classes for which I register, I will be responsible for paying all or a portion of tuition and fees in accordance with the published tuition refund schedule. I further understand that my failure to attend class or receive a bill does not absolve me of my financial responsibility as described above.”
The amount of the personal check may not exceed the amount due from the student. A student whose checks are returned from the bank unpaid will incur a $35 returned check fee per check. The College reserves the right to deny any student check-writing privileges with repeated or egregious attempts to pass a bad check.
Electronic check payment can be made for the amount due online through our third-party vendor which can be accessed via OneLogin. There is no processing fee associated with electronic check payments.
Credit card payments with Visa, MasterCard, Discover, or American Express may only be made through our third-party vendor which can be accessed via OneLogin. Payment will be accepted on the student’s account up to the credit limit of the cardholder and may not exceed the amount due. A 2.75% convenience fee will apply to the amount of the payment. Refunds based on credit card payments will be refunded to the credit card.
Personal Banking Online Payments
Payments made with your online banking service may result in a significant delay in the processing. We make no guarantees that your payment can be received and processed by the due date.
All fees are due and payable to the College and are the student’s responsibility to pay as the result of registration or other activity that incurred as charges to the student. A minimum payment option (payment plan) is available for students unable to complete their financial arrangements at the time of registration. Students with delinquent accounts will not be allowed to register in subsequent semesters. All payments received are final, no changes or
adjustments allowed to the payment amount once the payment has been processed. If Saint Luke’s College does not receive the minimum payment by the monthly due date, it will result in denial of future registration access and withholding of transcripts or diplomas. If the student account continues to be delinquent, classes will be subject to cancellation. If classes are cancelled due to non-payment, any refund will be subject to the College’s published refund schedule. Past due amounts owed the College must be satisfied by payment in full.
A student may appeal tuition and fees by using the Tuition/Fees Petition Form found online. This petition is a request for an exception to the Tuition Refund Policy. The tuition/fees appeal must be based on documented circumstances that were clearly beyond the student’s control such as medical reasons, death in the immediate family, or College error.
To file a petition, the student must complete and submit the Tuition/Fees Petition Form along with supporting documentation to the Business Office. Types of required documentation may include doctor and hospital reports, legal documents, written statement/information from a relative or other official source as deemed appropriate by the Business Office. All petitions must include:
Petitions and all supporting documentation must be received by the Business Office no later than the last day of exams for the semester in which the charge was assessed. The Director of Bursar Operations will make a decision based on all pertinent documentation submitted and a review of College records. Notification of a decision will be sent in writing within 30 business days of receipt of the petition.
A student may appeal the initial decision made by the Business Office by contacting the Chief Student Affairs Officer as outlined in the Grievance Policy. This policy allows for committee and final presidential review. The decision made by the President is the final College determination on the matter.
The student’s account is billed for the full account balance for each payment date; however, a payment plan is allowed. There is a fee for those choosing to enter into a payment plan. The minimum payment amount is derived by dividing the current term charges by the number of scheduled payment dates remaining in the semester and adding the total of any previous semester remaining balance. Each semester, fall (August-December), spring (January-April), and the summer (April-August) has several options for payment plans. The required minimum payment must be made by the due date to avoid administrative withdrawal. You may pay the total minimum due or any amount greater than the required minimum. Returned payments for payment plans will result in a fee per occurrence. A business office hold will be applied on the student account if an account becomes past due, preventing transcript(s) release until the balance has been paid in full.
The College reserves the right to make changes at any time in any or all tuition and fees without advance notice, with all modification of fees to be effective irrespective as to whether fees have or have not been paid by or on behalf of a student prior to the effective date of the modification.
Students are responsible to keep the College’s records up to date with current addresses, email addresses, and phone numbers. Upon leaving the College for any reason, it is the student’s responsibility to provide the College with updated contact information for purposes of continued communication about any amounts due and owed to the College.
It is the student’s responsibility to formally notify the Registrar’s Office and to follow proper procedures when withdrawing from the College. Failure to pay fees, failure to receive financial aid, failure to attend class, or refusing financial aid does not constitute an official withdrawal from Saint Luke’s College of Health Sciences.
Tuition and fees will be reassessed for students who officially withdraw from, cancel, or drop classes. Fees included in this reassessment are Tuition, Student Activity Fee; Student Health Fee, Lab Fees; Technology Fees, Library Fees, Course Fee(s) (if applicable). Such fees are reassessed and reduced in accordance with the published refund schedule for a given semester.