The Financial Aid Office Code of Conduct
In order to help students meet their educational goals and to ensure access to all financial resources, the financial aid professionals of Saint Luke’s College of Health Sciences adhere to the following Code of Conduct to govern its relationships with private lenders in the student loan industry.
1. No action will be taken by Saint Luke’s College of Health Sciences’ financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.
a. Employees within the financial aid office will not award aid to themselves or their immediate family members. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.
b. If a preferred lender list is provided, it will be compiled without prejudice and for the sole benefit of the students attending Saint Luke’s College of Health Sciences. The information included about lenders and loan terms will be transparent, complete, and accurate. The complete process through which preferred lenders are selected will be fully and publically disclosed. Borrowers will not be auto-assigned to any particular lender.
c. A borrower's choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution, even if that lender is not included on Saint Luke’s College of Health Sciences’ preferred lender list.
d. No amount of cash, gift, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with Saint Luke’s College of Health Sciences (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).
e. Financial Aid Staff will refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
2. Information provided by the financial aid office is accurate, unbiased, and does not reflect preference arising from actual or potential personal gain.
3. All required consumer information is displayed in a prominent location on the institutional website(s) and in any printed materials, easily identified and found, and labeled as "Consumer Information."
4. Financial aid professionals will disclose to their institution any involvement, interest in, or potential conflict of interest with any entity with which Saint Luke’s College of Health Sciences has a business relationship.
*Adapted for Saint Luke’s College of Health Sciences from the NASFAA Board of Director’s Code of Conduct and the Higher Education Opportunity Act of 2008 published requirements.
Saint Luke's College Policy Number OP-011 - Effective Date 10/22/2015